Why Global Brands Like Volkswagen and Norwegian Trust Relevant Software as Their Tech Partner
Relevant Software is a Ukrainian technology company founded in Lviv in 2013. For over a decade, it has been building high-quality software solutions for companies of all sizes — from Fortune 500 giants to ambitious startups.
Its founder, Andrew Burak, launched the company with two partners, but in 2021, he bought out their shares and became the sole owner. Today, Relevant Software employs around 150 specialists and operates entirely remotely. Its team consists mainly of Ukrainian experts working from different countries, supported by operational offices in Lviv (Ukraine), Warsaw (Poland), and Valencia (Spain).
A Technology Partner, Not Just a Contractor
Relevant Software positions itself not as a typical outsourcing provider but as a strategic technology partner. The company dives deep into each client’s business, analyzing goals, shaping the vision for future products, offering technically and economically sound solutions, assembling tailored teams, and staying accountable for both the process and outcomes at every stage.
Before development begins, a business analyst conducts in-depth research into the market, competitors, existing solutions, and available technologies. This helps to:
- verify whether an idea truly meets a market need
- uncover opportunities for uniqueness or competitive advantage
- align expectations around budget and timelines
«Not every company has the technical depth in-house, especially for complex products, scaling, or high-load architecture,» explains Andrew Burak. «In such cases, we become part of the team — an external CTO or tech advisor who doesn’t just execute but also thinks strategically. It’s a partnership: we don’t work on a ‘do and go’ basis; we’re as committed to the client’s results as we are to our own.»
Client Stories: Growing Together
Relevant’s clients include global names such as Volkswagen Genser App, a digital solution by the global automotive brand; Norwegian Airlines, a leading European low-cost carrier; Life Moments, a UK-based fintech innovator focused on digital life-stage coaching; and Svenn, a Norwegian provider of construction management solutions. Over the past 12 years, the company has delivered more than 200 projects for clients across Europe, the US, Canada, and the UK.
Svenn: From MVP to a Scalable Platform for Construction Companies
Norwegian company Svenn turned to Relevant in 2015 after unsuccessful attempts with other contractors. At the time, its product was rapidly gaining popularity among construction companies, but the technical foundation couldn’t handle the growth and was stalling progress.
Relevant’s team took over the system, replaced the outdated architecture, automated deployment, added monitoring, and improved performance, transforming Svenn into a stable and scalable platform.
«We validate customer ideas, analyze user feedback, and identify what competitors are missing. Sometimes a solution that seems trivial unlocks a new point of growth,» says Burak.
FirstHomeCoach: Seven Years of Building a Large-Scale B2B Service
Another example of a long-term partnership is Relevant’s collaboration with the British fintech company FirstHomeCoach. Its platform walks users through each step of buying their first home, covering everything from choosing a mortgage to getting legal assistance.
FirstHomeCoach approached Relevant with the goal to launch an MVP in just three months. The team delivered the project on schedule, the platform quickly became profitable, attracted over 50,000 users, and eventually grew into Life Moments, a B2B solution for banks and insurers. The partnership continues today: Relevant drives technical implementation, AI innovations (including the AI Coaching Agent, a digital assistant that supports users in making financial decisions), DevOps automation, and security.
The Team and How They Work
Relevant brings together strong leaders and autonomous teams. Its core management team handles the company’s strategic areas of finance, technology, operations, marketing, and sales.
«They’re experts I fully trust. They make their own decisions and don’t need micromanagement,» says the co-founder of the company, Andrew Burak.
Today, Relevant unites more than 150 specialists, most of them mid- and senior-level engineers, with dozens more brought in for project or consulting work. High involvement and responsibility are standard practice, creating lasting partnerships rather than one-off projects. Clients return to work with a team that understands their business and aligns with their goals.
The company’s culture is rooted in trust, professional freedom, and continuous growth. Initiative, deep engagement, and a drive to tackle complex challenges are valued above all. The ‘Jobs to be Done’ principle is at the heart of their work: what matters isn’t just the process, but the real value delivered to the client. The task must be completed effectively, and the client must be satisfied with the result.
«We genuinely care about our clients’ success. And that’s what sets a partner apart from just a contractor,» Andrew Burak emphasizes.
Current Challenges and Strategic Approach
After the pandemic-driven boom, the global IT market has entered a period of turbulence. Economic instability has been further compounded by the full-scale war in Ukraine — a serious challenge for any Ukrainian business. Despite this, Relevant Software has maintained operational stability, continued to grow, and delivers full-scale support for clients around the world.
The market has changed: there are fewer clients and competition is even tougher,» says Andrew Burak. In response, the company prioritizes quality instead of chasing volume, grounding its approach in deep expertise, strategic thinking, and a strong ability to solve complex problems.
Relevant doesn’t operate like a traditional outsourcer. The company positions itself as a true technology partner, fully immersed in the client’s business context, implementing functional requirements while also helping to redefine them.
«A client may come in with one vision, but during our analysis, we often identify the real pain point and offer a more effective solution,» Andrew Burak explains.
«It’s this collaborative model that enables long-term relationships. We focus on more than just getting tasks done. Our goal is to support our clients’ business growth, which is why many have continued working with us for years,» he concludes.
Why Global Brands Like Volkswagen and Norwegian Trust Relevant Software as Their Tech Partner
Relevant Software is a Ukrainian technology company founded in Lviv in 2013. For over a decade, it has been building high-quality software solutions for companies of all sizes — from Fortune 500 giants to ambitious startups.
Its founder, Andrew Burak, launched the company with two partners, but in 2021, he bought out their shares and became the sole owner. Today, Relevant Software employs around 150 specialists and operates entirely remotely. Its team consists mainly of Ukrainian experts working from different countries, supported by operational offices in Lviv (Ukraine), Warsaw (Poland), and Valencia (Spain).
A Technology Partner, Not Just a Contractor
Relevant Software positions itself not as a typical outsourcing provider but as a strategic technology partner. The company dives deep into each client’s business, analyzing goals, shaping the vision for future products, offering technically and economically sound solutions, assembling tailored teams, and staying accountable for both the process and outcomes at every stage.
Before development begins, a business analyst conducts in-depth research into the market, competitors, existing solutions, and available technologies. This helps to:
- verify whether an idea truly meets a market need
- uncover opportunities for uniqueness or competitive advantage
- align expectations around budget and timelines
«Not every company has the technical depth in-house, especially for complex products, scaling, or high-load architecture,» explains Andrew Burak. «In such cases, we become part of the team — an external CTO or tech advisor who doesn’t just execute but also thinks strategically. It’s a partnership: we don’t work on a ‘do and go’ basis; we’re as committed to the client’s results as we are to our own.»
Client Stories: Growing Together
Relevant’s clients include global names such as Volkswagen Genser App, a digital solution by the global automotive brand; Norwegian Airlines, a leading European low-cost carrier; Life Moments, a UK-based fintech innovator focused on digital life-stage coaching; and Svenn, a Norwegian provider of construction management solutions. Over the past 12 years, the company has delivered more than 200 projects for clients across Europe, the US, Canada, and the UK.
Svenn: From MVP to a Scalable Platform for Construction Companies
Norwegian company Svenn turned to Relevant in 2015 after unsuccessful attempts with other contractors. At the time, its product was rapidly gaining popularity among construction companies, but the technical foundation couldn’t handle the growth and was stalling progress.
Relevant’s team took over the system, replaced the outdated architecture, automated deployment, added monitoring, and improved performance, transforming Svenn into a stable and scalable platform.
«We validate customer ideas, analyze user feedback, and identify what competitors are missing. Sometimes a solution that seems trivial unlocks a new point of growth,» says Burak.
FirstHomeCoach: Seven Years of Building a Large-Scale B2B Service
Another example of a long-term partnership is Relevant’s collaboration with the British fintech company FirstHomeCoach. Its platform walks users through each step of buying their first home, covering everything from choosing a mortgage to getting legal assistance.
FirstHomeCoach approached Relevant with the goal to launch an MVP in just three months. The team delivered the project on schedule, the platform quickly became profitable, attracted over 50,000 users, and eventually grew into Life Moments, a B2B solution for banks and insurers. The partnership continues today: Relevant drives technical implementation, AI innovations (including the AI Coaching Agent, a digital assistant that supports users in making financial decisions), DevOps automation, and security.
The Team and How They Work
Relevant brings together strong leaders and autonomous teams. Its core management team handles the company’s strategic areas of finance, technology, operations, marketing, and sales.
«They’re experts I fully trust. They make their own decisions and don’t need micromanagement,» says the co-founder of the company, Andrew Burak.
Today, Relevant unites more than 150 specialists, most of them mid- and senior-level engineers, with dozens more brought in for project or consulting work. High involvement and responsibility are standard practice, creating lasting partnerships rather than one-off projects. Clients return to work with a team that understands their business and aligns with their goals.
The company’s culture is rooted in trust, professional freedom, and continuous growth. Initiative, deep engagement, and a drive to tackle complex challenges are valued above all. The ‘Jobs to be Done’ principle is at the heart of their work: what matters isn’t just the process, but the real value delivered to the client. The task must be completed effectively, and the client must be satisfied with the result.
«We genuinely care about our clients’ success. And that’s what sets a partner apart from just a contractor,» Andrew Burak emphasizes.
Current Challenges and Strategic Approach
After the pandemic-driven boom, the global IT market has entered a period of turbulence. Economic instability has been further compounded by the full-scale war in Ukraine — a serious challenge for any Ukrainian business. Despite this, Relevant Software has maintained operational stability, continued to grow, and delivers full-scale support for clients around the world.
The market has changed: there are fewer clients and competition is even tougher,» says Andrew Burak. In response, the company prioritizes quality instead of chasing volume, grounding its approach in deep expertise, strategic thinking, and a strong ability to solve complex problems.
Relevant doesn’t operate like a traditional outsourcer. The company positions itself as a true technology partner, fully immersed in the client’s business context, implementing functional requirements while also helping to redefine them.
«A client may come in with one vision, but during our analysis, we often identify the real pain point and offer a more effective solution,» Andrew Burak explains.
«It’s this collaborative model that enables long-term relationships. We focus on more than just getting tasks done. Our goal is to support our clients’ business growth, which is why many have continued working with us for years,» he concludes.
